Privacy Policy
Last Updated: September 25, 2026
At ZN Vitals, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit or use our website, purchase our products, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. About ZN Vitals
ZN Vitals is a brand offering herbal and wellness supplement products through its online platform.
For privacy-related questions or concerns, you may contact us using the contact details provided on our website.
2. Information We Collect
When you visit our website, create an account, place an order, contact us, or otherwise interact with us, we may collect the following information:
Personal Information
* Full name
* Mobile/telephone number
* Email address
* Billing address
* Shipping/delivery address
* State, city, district and postal/PIN code
* Order and purchase details
* Information provided when contacting customer support
Payment Information
Payments may be processed through third-party payment gateways. We may receive limited transaction-related information necessary to confirm and manage your order.
We generally do not store your complete debit card, credit card, UPI PIN, banking password, or other sensitive payment credentials on our servers.
Technical Information
When you use our website, certain technical information may automatically be collected, including:
* IP address
* Browser type
* Device type
* Operating system
* Website pages visited
* Date and time of visits
* Referring website
* General website usage information
3. How We Use Your Information
We may use the information we collect to:
* Process and fulfil your orders
* Arrange delivery of purchased products
* Send order confirmations and updates
* Process returns, refunds and cancellations
* Provide customer support
* Respond to your enquiries
* Improve our website, products and services
* Prevent fraud, abuse and unauthorized activities
* Maintain website security
* Comply with applicable laws and legal requirements
* Send promotional offers, updates or marketing communications where permitted by applicable law
You may opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic and improve our services.
Cookies may also be used by third-party services such as analytics, advertising, payment, or other technology providers.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Sharing of Information
We may share necessary information with trusted third parties only when required to operate our business and provide our services.
These may include:
* Payment gateway providers
* Courier and delivery partners
* Website hosting and technology providers
* Analytics and marketing service providers
* Customer support/service providers
* Professional advisers where reasonably necessary
* Government authorities or law-enforcement agencies where required by applicable law
We do not sell or rent your personal information to third parties for their independent commercial use.
6. Order and Delivery Information
When you place an order, we may share the information necessary to fulfil and deliver your order with our logistics, courier, shipping and service partners.
This may include your name, phone number and delivery address.
7. Marketing Communications
With your consent where required, we may send you information about:
* New products
* Special offers
* Discounts
* Promotional campaigns
* Product updates
* Other ZN Vitals communications
You can unsubscribe from marketing communications at any time.
Transactional communications, such as order confirmations, delivery updates, refund notifications and other service-related messages, may still be sent when necessary to complete or manage your transaction.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or destruction.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
* Fulfil the purposes for which it was collected
* Complete transactions
* Provide customer services
* Maintain business and transaction records
* Resolve disputes
* Prevent fraud and misuse
* Comply with legal, tax, accounting and regulatory obligations
When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal requirements.
10. Your Rights
Subject to applicable law, you may have rights relating to your personal information, including the right to:
* Request access to certain personal information we hold about you
* Request correction of inaccurate information
* Request deletion of information where legally permitted
* Withdraw consent where processing is based on consent
* Opt out of certain marketing communications
* Raise a privacy-related grievance or complaint
To exercise an applicable right, please contact us using the details provided below.
11. Children’s Privacy
Our website is not intended for use by children who are not legally permitted to make purchases or provide personal information under applicable law.
We do not knowingly collect personal information from children for independent commercial purposes.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
ZN Vitals is not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party service before providing your information.
13. Herbal and Wellness Product Information
ZN Vitals provides herbal and wellness supplement products for general wellness purposes.
Information presented on our website about products is intended for general informational purposes and should not be considered medical advice, diagnosis, or treatment.
Customers should review product labels and consult a qualified healthcare professional where appropriate, particularly if they have an existing medical condition, are taking medication, are pregnant or breastfeeding, or have other health-related concerns.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
15. Grievance and Privacy Contact
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us through the contact information provided on our website.
Brand: ZN Vitals
Website: [Your Website URL]
Email: [Your Official Email Address]
Phone: [Your Customer Support Number]
Business Address: [Your Registered/Business Address]
16. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes relating to this Privacy Policy or the use of our website shall be subject to the applicable jurisdiction in India.
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By using the ZN Vitals website, you acknowledge that you have read and understood this Privacy Policy.